Southwest is awesome!

Southwest is awesome! I hate their whole method for boarding their passengers onto the plane (no one wants to stand in line by a pole and be herded like cattle into the plane) however I love their cancellation policy. I had to cancel Marin's flight to New Orleans as she is no longer going with us and it was so simple to get a full credit on her flight. The next time we fly Southwest then that money will be applied to our purchase. So easy. In the past I have had depressing outcomes in trying to cancel a flight. I had to cancel a flight to Vegas a couple of years